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✦ ORDERS & DELIVERY

Refund & delivery policy

One-time purchases, private 30-day delivery, and help for failed orders.

Last updated: November 10, 2026

INFORMATION

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Before ordering: The studio creates a 24-second video using one required and one optional adult portrait. Orders proceed only when checkout is available and the reference assets and delivery are verified.

Prices and checkout

Standard 480p is listed at $6.99 USD and HD 720p at $9.99 USD as one-time purchases; confirm the final amount and any applicable tax on the checkout page before paying. There is no subscription or stored credit balance.

Delivery

After verified payment, a successful order starts one AI-generated elevator meet-cute video featuring your uploaded listener and optional second character, at the selected resolution and aspect ratio. The finished video is 24 seconds. A configured reference soundtrack may be merged after silent visual generation. No commercial-use license is included, and the original commercial recording should not be assumed. An approved completed result appears in the original browser and can be downloaded for up to 30 days from completion. Optionally add an email so we can send a private download link. Download it promptly; the service is not a permanent archive. Result quality, facial likeness, motion and delivery time can vary.

Problems and refunds

If payment was taken but generation is delayed, do not pay again: return in the original browser and keep your video code. For persistent technical failure, inaccessible delivery, duplicate charges, or a refund request, contact hello@lovethesmithsai.com with the video code and payment reference but not your card number. For verified technical failures or inaccessible delivery, we may offer redelivery or a discretionary refund to the original payment method. After successful generation and delivery, subjective dissatisfaction alone does not guarantee a refund; this includes personal preferences about AI appearance, expression, motion or comic timing. Report concrete delivery defects for review rather than assuming all completed orders are excluded. Your statutory consumer rights are not limited by this policy.

Need help or want to report an issue?

Email hello@lovethesmithsai.com and mention lovethesmithsai.com.

I Love The Smiths AI

Two photos. One elevator. One line. Make a romantic meet-cute video and read practical guides to the meme.

I Love The Smiths AI

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Independent, unofficial tool. Not affiliated with (500) Days of Summer, its actors or rights holders, The Smiths, TikTok, CapCut, Media.io or the original meme creators.

© 2026 I Love The Smiths AI. Independent, unofficial concept. Two-photo AI meet-cute studio. Confirm terms and the 24-second delivery details before ordering.